"Contact Us"... OK.

One of the beautiful wonders of the internet is that you can offer feedback on goods and services much more easily than in the past. By simply clicking the "Contact Us" button, you can fill in the appropriate fields in the "webform" and your message is sent. No need to send in a UPC code. No need to get and envelope and stamp. No need to walk to the mailbox. It's so simple that I've decided to use it more often. Here is my first effort, sent yesterday via the world wide web:

To whom it may concern,

I am a rabid fan of your chicken taquitos. We often purchase them at Costco in packs of 30, and I can't believe that a frozen food tastes that good. In fact, it's better than good; it may be the one of the finest frozen foods I've ever had.

This past weekend, my wife picked up a 30-pack of your taquitos at Costco because we were entertaining a group of people and thought we'd impress them with our favorite frozen Mexican treat.

Unfortunately, my wife didn't realize she had picked up the beef taquitos instead of the chicken. I'm sorry to say that they were horrible. My wife thought the same thing and we threw the rest of them in the garbage. I find it hard to believe that the same company makes both products.

I see that both the chicken and the beef taquitos have won the "ChefsBest" award for taste. This only makes half-sense to me. The chicken, in my opinion, is award-winning. The beef was surprisingly awful.

Thanks for taking the time to read my comments. I will continue to purchase chicken taquitos made by your company, but wanted to make you aware, with all due respect, that the magical taste you've achieved with the chicken is, sadly, absent in the beef.

I'll let you know if I hear back from them.